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Textbookmark
Limited ("we", "us" and "our"). We take your privacy very seriously. We
work hard to make sure that we only use your information in the ways
that you want us to. This Privacy Statement explains what information
we collect on the Textbookmark website at www.textbookmark.com (the
"Website"), how and when it is collected, what we use it for now and
how we will use it in the future. If you have any questions about the
way in which your information is being collected or used which are not
answered by this Privacy Statement please contact us at
info@textbookmark.com.
No junk email
We understand that everyone is busy, and nobody likes their inbox cluttered up with junk mail.
We only send you marketing messages if you choose to receive them from
us. If you choose to receive our mailings we promise not to bombard you
with junk emails, and will only send you details about books and
promotions which we think will be of interest to you. If you decide
that you no longer want to receive our emails you can unsubscribe at
any time by emailing us at info@textbookmark.com.
We will never sell your details to an unconnected third party for marketing purposes. |
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Website Security
When
you shop on our Website we use barclaycard ePDQ secure internet
connection to protect your payment details. Your computer should
automatically allow the opening of the secure connection when you place
your order. This means that all the details you supply and any
responses are encrypted before they are sent over the internet.
Textbookmark do not hold any of your payment details.
What information do we collect and how will we use it?
When
you place an order with us we collect certain information which is
required to allow us to process your transaction. This includes your
personal details, order details and details of your address(es).
We will use this information to process your transaction and dispatch
your order. Only delivery details are passed on to our supplier(s).
You can choose to sign up for our monthly newsletter and to receive
other marketing communications from us. By asking to receive this
information you consent to receive marketing communications from us
using any contact method which you have provided us with, including by
post, email, SMS, MMS and telephone.
On occasion we may ask for feedback from you about the usage or
services our Website provides to help us develop and improve it further.
For quality control and training purposes, we may monitor or record your communications with us.
We will keep your information for as long as is reasonably necessary for these purposes.
What you can expect from us?
We
will at all times comply with the standards, procedures and
requirements of UK data protection laws to ensure that the personal
information you give us is kept appropriately secure and processed
fairly and lawfully.
We may have to pass your information to countries or jurisdictions
which do not provide the same level of data protection as the UK, if
necessary for the above purposes. If we do make such a transfer,
however, we will (where necessary) always put a contract in place to
ensure that your information is properly protected.
Other people who might use your information
In order
to process your order and deliver your purchases to you we may have to
pass your information to some of our service providers. This includes
the companies who handle our order dispatch service and our delivery
company. Your contact telephone number will be passed on to our courier
company who may contact you by phone or text message in order to update
you on the delivery date or time of your order.
We will
only provide these companies with the information which they need to
carry out their jobs. They will only be allowed to use your information
in the way in which we tell them, and they will not be entitled to use
it in their own right.
We may on occasion notify you by e mail
about changes to our terms and conditions, or other important changes
to our Website or our service.
We will not pass your information to any third parties outside of
Textbookmark Limited, except where required to do so as a part of the
sale, disposal or transfer of our business, in whole or in part.
Updating your personal details
We
want to make sure that the information we hold about you is correct and
up to date at all times. You can at any time amend or update your
information by logging into the Website and amending your details as
appropriate.
You are entitled to ask for a copy of the information we hold about you (for which we may charge a small fee).
Cookies
In order to improve your experience when shopping on our Website we use cookies.
A cookie is a piece of information our Website will place on your
computer’s hard drive that can track your movements while you are on
the Website, it will also recognise you when you visit our Website
again.
Cookies are stored in order for us to continually improve our Website
and provide a better on-line shopping experience for you. They are
mainly used for marketing purposes, but they are also used to tell us
what country you are coming from so we can make sure that prices are
displayed in the correct currency and pages in the correct language.
If you want to delete any cookies that are already on your computer,
please refer to the instructions for your file management software to
locate the file or directory that stores cookies.
Information on deleting or controlling cookies is available at
www.AboutCookies.org. However, please note that if you disable the use
of cookies on your computer, you will not be able to shop on our
Website.
And lastly
This
Privacy Statement may change and therefore you should review it
regularly. We will of course notify you of any changes where we are
required to do so. |